Fieldwork vs FieldRoutes for pest control (2026): transparent pricing vs enterprise routing
For CA or NY operators, small crews under five techs, or anyone who wants to evaluate before committing: Fieldwork at $59–$99/mo per tech with a 14-day free trial is the lower-risk choice. For established mid-size operations running Sentricon accounts, marketing automation, or commercial scale: FieldRoutes is a purpose-built enterprise platform, at the cost of custom pricing and no free trial.
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PestGrade builds none of the tools it grades. This comparison applies the same rubric to Fieldwork and FieldRoutes as to every other pest control FSM: verified pricing, synthesized operator feedback from named review platforms, and a scoped verdict by operator situation. See how we grade for the full methodology.
The verdict, scoped by situation
Fieldwork wins for: operators in California or New York who need state-specific compliance report formats, small shops with one to four techs who want transparent per-tech pricing before any sales conversation, and operations that rely on QR trap device tracking without a per-unit hardware cost. Fieldwork publishes every tier and price ($59/$79/$99/mo per field tech, office users free), confirms CA DPR and NY PRL compliance formats from its $79/mo Business tier, and offers a 14-day free trial with no credit card required. Its 26 Capterra reviews at 4.9/5 with 100% positive distribution represent a small sample, but one without a single negative outlier.
FieldRoutes wins for: established mid-size operations (roughly five or more techs), operators running active Sentricon bait-station programs, and those who need a full marketing automation suite integrated with scheduling. FieldRoutes (acquired by ServiceTitan in 2022) includes Intelligent Routing in both tiers, a Sentricon barcoding integration with service history, automated email and text campaigns, win-back workflows, and commercial reporting depth that Fieldwork's tier structure does not match. For operators scaling into commercial accounts, FieldRoutes' reporting and automation toolkit is more capable.
For most small-to-mid pest operators not on Sentricon and not in CA/NY: GorillaDesk at $49–$149/mo flat-rate covers the core needs with transparent pricing, chemical tracking from entry, Drive Matrix routing at $99/mo Pro, a 14-day free trial, and 277 Capterra reviews at 4.8/5.
Pricing compared, what’s publicly listed
These two platforms represent opposite ends of the pricing transparency spectrum. Fieldwork publishes every tier. FieldRoutes publishes none.
| Feature | Fieldwork | FieldRoutes | Category norm |
|---|---|---|---|
| Entry price | $59/mo per field tech (Startup) | Not publicly listed (custom quote) | $49/mo (GorillaDesk Basic) |
| Pricing model | Per field tech; office users free | Active-customer model (contact for rates) | Per tech / flat rate |
| Tiers | Startup $59, Business $79, Pro $99 | Growth, Corporate (custom) | 3–4 tiers (GorillaDesk, Jobber) |
| Route optimization | $79/mo Business (Google Mapping) | Intelligent Routing, both tiers | $79–$99/mo (Fieldwork, GorillaDesk) |
| CA/NY compliance formats | ✓ CA DPR + NY PRL at $79/mo Business | Not confirmed on public pages | Fieldwork only (in this comparison) |
| QR trap device tracking | ✓ $79/mo Business, no hardware required | Not listed on public pages | $79/mo (Fieldwork), barcoding at GorillaDesk |
| Sentricon integration | ✗ Not listed | ✓ Included | FieldRoutes only (in this comparison) |
| Marketing automation | ✗ Not listed | ✓ Email, text, win-back campaigns | FieldRoutes only (in this comparison) |
| Recurring billing | Not confirmed on public pages | Included (both tiers) | $79–$99/mo (GorillaDesk Pro) |
| Chemical tracking | Listed (usage logging, CA/NY state formats) | Listed (material tracking) | Listed from entry (GorillaDesk) |
| Free trial | ✓ 14 days, no credit card | ✗ Demo only | 14 days (GorillaDesk, Jobber) |
| Contract terms | Not publicly listed | Not publicly listed | Month-to-month (GorillaDesk, Jobber) |
| Verified reviews | 26 Capterra at 4.9/5 (100% positive) | 402 SoftwareAdvice at 4.3/5 | 277 Capterra at 4.8/5 (GorillaDesk) |
Sources: Fieldwork pricing from fieldworkhq.com/pricing, verified August 2, 2026. FieldRoutes pricing from fieldroutes.com/pricing, verified August 2, 2026 (no public pricing available). “Not confirmed” means not on the vendor’s public pricing or feature pages; it is not a conclusion the feature does not exist. Category norm based on GorillaDesk data, verified July–August 2026.
Route optimization: Google Mapping vs Intelligent Routing
Fieldwork adds Google Mapping and routing from its Business tier ($79/mo per tech, verified August 2, 2026). The platform uses a Google Maps-powered routing engine with a visual calendar and drag-and-drop job assignment. Technician GPS tracking is included from the Pro tier ($99/mo). Capterra reviewers (26 reviews, 4.9/5) consistently praise the scheduling interface as clean and easy to learn, with the routing workflow described as practical for typical residential pest routes.
FieldRoutes includes Intelligent Routing in both Growth and Corporate tiers, described as automated multi-stop route optimization integrated directly with scheduling. FieldRoutes' routing feeds into its automated customer communications pipeline: route confirmation texts and pre-service notifications go out automatically based on the route schedule. For operators managing 10+ technicians across multiple route zones, this integration between routing and communications automation reduces manual touchpoints that Fieldwork’s routing does not currently automate. SoftwareAdvice reviewers (402 reviews, 4.3/5) consistently cite the routing and scheduling system as one of FieldRoutes' strongest features.
Chemical tracking and compliance reporting
Fieldwork explicitly confirms state-specific compliance report formats for California (DPR, Pesticide Use Reporting) and New York (PRL, Pesticide Reporting Log) from the Business tier ($79/mo per tech), verified August 2, 2026 from fieldworkhq.com. Technicians log chemical application data in the mobile app in real time; the office generates state-format regulatory reports from that data. This is one of the most specific compliance confirmations in the pest FSM category: most tools list “chemical tracking” without specifying the state format supported.
FieldRoutes lists material tracking as a feature on both tiers (verified August 2, 2026). The platform records chemical usage per service, but FieldRoutes does not confirm CA DPR or NY PRL state compliance report formats on its public pages. Operators in California or New York who face specific digital pesticide record requirements should verify directly with FieldRoutes whether their state’s mandated format is supported before committing to a demo process that requires pricing negotiation.
Recurring billing and payments
Fieldwork lists automated invoicing and batch billing as features, but does not name recurring or subscription billing (autopay, card-on-file quarterly service plans) explicitly on its pricing or features pages (verified August 2, 2026 from fieldworkhq.com). Operators whose revenue depends on automated recurring billing for quarterly accounts should verify directly with Fieldwork whether this workflow is supported before starting a trial. This is a meaningful gap in public documentation, not necessarily in functionality.
FieldRoutes includes recurring billing on both tiers, confirmed as a core feature in vendor documentation and consistently mentioned by SoftwareAdvice reviewers as part of the platform’s operational workflow. Automated renewal billing, card-on-file autopay, and service agreement management are among the features operators cite when describing the day-to-day operational fit. For operations managing large recurring account bases, FieldRoutes has stronger documented billing automation.
Mobile app and field operations
Fieldwork’s mobile app is available from the Startup tier ($59/mo). Capterra reviewers consistently describe it as well-designed for field technicians, with job details, invoicing, and chemical logging accessible in the field. The customer portal is included from Startup, letting customers view service history and pay online. At the Business tier, GPS tracking and device scanning (QR codes) are added. The app does not carry marketing automation or sales pipeline features; it is a field-operations and documentation tool.
FieldRoutes’ mobile app is field-operations-focused and integrates directly with the automated communications pipeline. Technicians see real-time route and job status updates; office dispatchers see technician location and route progress. SoftwareAdvice reviewers praise the visibility the app provides to dispatchers managing multi-tech routes. The app is part of an integrated platform rather than a standalone field tool; this integration is what makes switching away from FieldRoutes operationally complex (see “data export costs” below).
What operators love, what frustrates them
Fieldwork
What operators love (source: Capterra, 26 reviews at 4.9/5, verified via fieldwork-vs-briostack comparison, August 2026): The small-but-uniformly-positive review record highlights easy onboarding, a clean interface, and reliable scheduling. Reviewers in CA and NY specifically mention the compliance reporting as a practical daily tool rather than an afterthought. The per-tech pricing model with free office users is cited as fair for shops where admin staff outnumber field techs. The 14-day free trial with no credit card requirement is consistently mentioned as a lower-risk evaluation path.
What frustrates them: The small review base (26 total) limits the pattern data. Reviewers note that advanced integrations (beyond QuickBooks and Zapier) are not as broad as larger platforms. Recurring billing is not explicitly confirmed on public pages, and operators coming from tools with subscription billing automation may need to verify this workflow before switching.
FieldRoutes
What operators love (source: SoftwareAdvice, 402 reviews at 4.3/5, verified July 2026): Pest-specific design is the top theme. One reviewer summarized a widely shared sentiment: “This program makes day-to-day pest control operations so smooth and easy.” The routing automation, automated customer communications, and the integration between scheduling and billing are cited as reducing the manual coordination that older or generic tools require. Operators who moved from PestPac or paper-based systems frequently cite FieldRoutes as a meaningful operational upgrade for mid-size residential routes.
What frustrates them: The most common frustrations fall into four patterns. First, a steep learning curve for new staff, especially during busy season onboarding. Second, slow customer support response times, which SoftwareAdvice reviewers flag more than any other single issue. Third, extra charges for features that operators expected to be included: text message fees and calling features are billed separately in some contracts. Fourth, and most consequential, expensive data export fees when switching platforms. Multiple reviewers describe high costs to retrieve their own customer and service data if they decide to leave FieldRoutes. This lock-in concern is the most frequently flagged in one-star reviews and should factor into any decision to onboard.
Right for / wrong for
- Fieldwork is right for
- Pest operators in California or New York who need CA DPR or NY PRL compliance report formats from their field software. Small shops with one to four techs who want to evaluate with a free trial before committing to any sales conversation. Operations running rodent or insect device/trap programs who want QR scanning without proprietary hardware. Operators who value full pricing transparency and want to understand costs before a demo.
- Fieldwork is wrong for
- Operations that rely on recurring subscription billing automation: Fieldwork does not confirm this workflow on public pages. Operators who need Sentricon bait-station integration. Shops scaling to 10+ techs with complex routing zones who need automated communications tied to routes. Multi-location commercial operations requiring enterprise reporting depth.
- FieldRoutes is right for
- Established mid-size pest operations (roughly five or more techs) on Sentricon who want bait-station barcoding integrated with their scheduling platform. Operators who need marketing automation built into their FSM: automated win-back campaigns, pre-service texts, and review request flows. Commercial accounts requiring advanced reporting and multi-location visibility.
- FieldRoutes is wrong for
- Solo operators or small crews under five techs: the custom pricing and demo-only entry process adds friction that transparent-price tools like Fieldwork or GorillaDesk avoid. Operators who want to evaluate software independently before a sales conversation. Anyone with data portability concerns: reviewer reports of expensive exit data fees are specific and consistent enough to warrant verifying in writing before signing any FieldRoutes contract.
Our pick for CA/NY compliance and smaller operations: Fieldwork
For pest operators in California or New York who need state-format compliance reports, or for any shop under five techs who wants to evaluate with a free trial before a sales conversation, Fieldwork at $59–$99/mo per tech is the transparent-price, lower-commitment choice. The Business tier at $79/mo adds route optimization, QR device tracking, and CA/NY compliance formats.
PestGrade is reader-supported. When you sign up for a tool through our links, we may earn a commission, at no cost to you, and it never affects our rankings. How we grade →
Our pick for mid-size scaling and Sentricon operations: FieldRoutes
For established mid-size operations running Sentricon bait-station accounts, operators who need marketing automation integrated with scheduling, or shops scaling beyond five techs with complex route management needs, FieldRoutes is the more capable platform. Request a demo to understand pricing for your active-customer volume before committing.
PestGrade is reader-supported. When you sign up for a tool through our links, we may earn a commission, at no cost to you, and it never affects our rankings. How we grade →
Different situation? See our GorillaDesk review for the strongest all-around option for most small-to-mid pest operators, or read how we grade for our full rubric.
Related reading
Frequently asked questions
- Is Fieldwork better than FieldRoutes for pest control?
- Fieldwork is the better starting choice for transparent pricing, CA/NY state compliance report formats, QR trap device tracking, or a free trial before committing. FieldRoutes is better for established mid-size operations (5+ techs) running Sentricon bait-station accounts or needing built-in marketing automation. For most small pest operations, GorillaDesk at $49/mo flat-rate is the stronger starting point.
- What is Fieldwork pricing vs FieldRoutes pricing?
- Fieldwork publishes three tiers (verified August 2, 2026): Startup $59/mo per tech, Business $79/mo (adds routing, device management, CA/NY compliance), Pro $99/mo (adds contracts, multi-office, API). Office and admin users are free. A 14-day free trial is available with no credit card required. FieldRoutes does not publish pricing (verified August 2, 2026); Growth and Corporate tiers use custom active-customer pricing and require a demo to quote.
- Does Fieldwork or FieldRoutes have better route optimization?
- Both include route optimization. Fieldwork adds Google Maps-powered routing from its $79/mo Business tier; dispatchers build and adjust routes on a visual calendar. FieldRoutes includes Intelligent Routing in both tiers, described as automated multi-stop optimization built for pest control route density, with deeper integration into automated customer communications. For routing at a transparent price, Fieldwork at $79/mo; for high-density automated route building, FieldRoutes is more capable.
- Does Fieldwork have CA and NY compliance reporting?
- Yes. Fieldwork confirms state-specific compliance formats for California (DPR / Pesticide Use Reporting) and New York (PRL / Pesticide Reporting Log) from the Business tier ($79/mo per tech), verified August 2, 2026. FieldRoutes lists material tracking but does not confirm CA or NY state-format outputs on its public pages.
- Does FieldRoutes have a free trial?
- No. FieldRoutes does not offer a self-serve free trial as of August 2026; operators must request a demo to see pricing and features. Fieldwork offers a 14-day free trial with no credit card required, as do GorillaDesk and Jobber. Operators who want to evaluate software independently before a sales conversation will find FieldRoutes harder to assess on their own.
Methodology: Fieldwork pricing verified August 2, 2026 from fieldworkhq.com/pricing. FieldRoutes pricing confirmed as not publicly listed, verified August 2, 2026 from fieldroutes.com/pricing. Operator feedback synthesized from Capterra (Fieldwork, 26 reviews) and SoftwareAdvice (FieldRoutes, 402 reviews). This assessment is based on public demos, verified user reviews, and vendor documentation, not hands-on use in a live business. See how we grade.